Privacy Policy

Last Updated: January 11, 2025

WafWay is a product developed and maintained by ConceptGood Consultants, an AI Product Development and Consulting firm based in Pune, India. Visit us at cgcs.conceptgood.com

Our Commitment: WafWay is a self-hosted solution. Your web traffic data stays on your servers and is never transmitted to us. We only collect minimal data necessary to provide our services.

1. Introduction

ConceptGood Consultants ("we," "our," or "us") operates WafWay, an enterprise Web Application Firewall solution. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using WafWay, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

  • Fill out our contact forms (name, email, company, phone number)
  • Request a demo or trial
  • Purchase a license or subscription
  • Contact our support team
  • Subscribe to our newsletter

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and approximate location
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device information

2.3 Self-Hosted WAF Data

Important: WafWay is a self-hosted solution. All web traffic data, security logs, blocked requests, and analytics remain on YOUR servers. We do not have access to, collect, or store any of your web application traffic data.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Respond to your inquiries and support requests
  • Send administrative information, updates, and security alerts
  • Provide product updates and new feature announcements
  • Analyze usage patterns to improve our website and services
  • Protect against fraudulent or unauthorized activity

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit (TLS/SSL)
  • Secure data storage with access controls
  • Regular security assessments and updates
  • Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal data
  • Withdrawal: Withdraw consent at any time

To exercise these rights, please contact us at contact@conceptgood.com.

7. Third-Party Services

We may use third-party services that collect, monitor, and analyze data:

  • Analytics: To understand website usage patterns
  • Payment Processors: To handle transactions securely
  • Email Services: To send communications

These third parties have their own privacy policies governing their use of your information.

8. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. Essential cookies are required for the website to function properly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

WafWay is proudly developed by ConceptGood Consultants - An AI Product Development and Consulting firm specializing in innovative security and enterprise solutions. Learn more about us